It might still be a good idea to do a clean uninstall of the Oculus software from time to time as you try the next steps to solve your issue! Anyone who deals with computers and software at a deeper level knows that log files are your friends! This is also the case if you are having problems with Oculus software installation.
Start scrolling down the log file and search for ERROR level log messages and any exceptions that have occurred close where the installation process exits. The error message might indicate that there are problems with file access privileges, networking, process locks, etc.
If you are unsure what to do with the information, then Google is your friend. Others might have had the exact same issue with a potential solution. If you are unable to find the solution yourself and need to contact Oculus support , be sure to include the log file when creating the support ticket. The solution to your Oculus software installation issues might be as simple as unplugging the USB cable between your headset and PC.
People have reported that trying to install the software while your headset is plugged in causes process lock issues. This in turn causes the installation to exit with a failure code. So go ahead and unplug your headset, restart your PC and then run the setup again to see if you get better results this time. The Oculus software setup is built in a way that it relies on making external network connections while doing the installation.
Firewall and Antivirus software have been known to cause issues in this matter. Open the downloaded file and follow the on-screen instructions to install the software. Plug your Oculus device into the computer. Then the Oculus app should automatically detect it and install the appropriate driver. Optin 2 — Automatically update the Oculus driver recommended To make the most out of your Oculus gears and enjoy the best VR experience, you should not only update your Oculus driver but also install the latest drivers for essential devices like graphics card and USB.
But with the Pro version it takes just 2 clicks: Download and install Driver Easy. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. Click the Update button next to the flagged Oculus driver to automatically download the correct version of that driver, then you can manually install it you can do this with the FREE version.
Would love to see a fix for this situation. It has taken me basically two full days to download gbs. Can't really experience the games if im spending most of my time downloading them. I was having the same issues for weeks and now stumbled upon a really good workaround at least for me. This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies. Oculus Community community. Oculus Community Oculus Developer. Help Sign In.
Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Download the Oculus App on your mobile device. Wirelessly connect your headset and phone to configure and start playing in VR. Wirelessly connect your headset and phone to configure and start watching in VR. Plug your headset into your PC to configure external sensors and roomscale. Android is a trademark of Google Inc. Other referenced marks are the property of their respective owners.
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